How to cancel a van rental reservation made with the Chicago desk
A change or a cancellation starts with one message: to cancel a van rental reservation, write to requests@floridavanrentalcompany.com or call +1 (312) 642-5073 in desk hours and give the renter's name and pickup date. What it costs depends on one moment: whether you have accepted the provider's written quote.
Revised October 25, 2026.
Florida Van Rental Company is a van reservation desk in Chicago, Illinois. One independent rental provider in the Chicago area writes your quote and agreement, checks every driver's license, takes payment and any refundable deposit, and hands over the keys.
Before you accept a quote
A request, an open quote or a changed date costs nothing. You may withdraw at any point; the desk tells the provider and closes the request.
After you accept a quote
The reservation is with the provider from that moment, and the provider's change and cancellation terms apply. The desk asks the provider to print them on the quote as three lines: what a change of date costs, what a cancellation costs together with the deadline for that lower price, and how any refundable deposit comes back. If a line is missing, the desk asks for it before you accept.
Refunds
Every payment goes to the provider, so every refund comes from the provider, to the card or account you paid with, on the timing stated in its terms. If a refund is late, write to the desk and it takes the matter up with the provider.
When the provider cannot supply the van
If the provider cannot supply the van it confirmed, the desk asks it for another van that is free on your dates and sends you the provider's new quote. Whether you take it is your choice; refunds of anything already paid follow the provider's terms.